Conditions of web site use
Access and use of this web site demonstrates your acceptance of and agreement to these Terms and Conditions (“Terms”).
These are the Terms on which, along with our
Privacy Statement, we provide information and services to anyone visiting the
casa hostal cuba and/or the
house hostel cuba web site.
These Terms apply only to
casa hostal cuba and
house hostel cuba web site and not to the web sites of other companies or organizations that link through the
casa hostal cuba and/or the
house hostel cuba web site(s), which may have their own terms and conditions that you must agree to separately.
Definitions
Our Sites - The casa hostal cuba web site and/or the house hostel cuba web site.www.casa hostal cuba.com//www.house hostel cuba.com
Property Owner – Owner of the accomodation premises, or the so-called casas particulares, listed on Our Sites, all of which are legal and have an official license number.
Service Provider – Person providing a service listed as one of our services on Our Sites. This excludes any third party service provider.
Terms – These terms and conditions, to be read in conjunction with our Privacy Statement.
Visitor – Any persons accessing Our Sites.
We, us, our – Our Sites as well as REC7 S.L., the company that owns Our Sites.
You, your – Any Visitor. In the event a reservation is made “you” and “your” also mean any person named on the reservation, including anyone who is added or substituted at a later date.
House hostel cuba Internet Site
The House hostel cuba Internet site resides at
www.househostelcuba.com.
We reserve the right to modify or discontinue, temporarily or permanently, the information and services provided (or any part thereof) at any time, and from time to time, with or without prior notice. Any Visitor agrees that we shall not be liable to Visitors or to any third party for any suspension, modification, or termination of the information and services provided on Our Sites.
Site use
By visiting Our Sites and making use of the information and services provided, you expressly understand and agree that:
a) The use of the information and services provided on Our Sites is undertaken at your own risk;
b) Information and services are provided on an “AS IS” and “AS AVAILABLE” basis. In providing the information published on Our Sites, we try to ensure that it is as accurate and up-to-date as possible for the benefit of our Visitors. Information is provided in good faith; however it may change from time to time without our knowledge, and should therefore be used for general information only and not be relied upon. We do not guarantee that the information and services will suit your requirements, that the service as a whole or in part will be available, timely, accurate, reliable, and secure or free of errors;
c) While we make every reasonable effort to ensure that the accomodation premises and services listed are of an acceptable standard, the listing of any accommodation premise or other service on Our Sites is not and should not be taken to be a recommendation from Our Sites, or a representation that the accommodation premises or other services will be suitable for your purpose;
d) We do not guarantee that the quality of information, products and services subsequently acquired, commercially or otherwise, through a connection to a third party mentioned on Our Sites will meet your requirements or expectations, and including the details of any third party does not in any way constitute a recommendation or endorsement of that third party’s information, products or services it provides;
e) Any material or software that you download from Our Sites is done so at your sole discretion and risk, and you will be solely responsible for any damage or harm caused to your network connection(s), computer or computer-related software and equipment, system loss or data that results from your visit to Our Sites and/or the download of any data or information you made from Our Sites. No information or advice, whether it is given orally or in written form, virtually of physically, by any means of communication, virtual or actual, from Our Sites, our affiliates, officers, directors, agents, partners, and employees shall create any warranty not expressly stated in these Terms.
Links
Our Sites may provide links to other Internet sites or resources.
Our Sites has no responsibility over such sites and resources, and you acknowledge and agree that we are not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any content, advertising, products, services or other materials on or available from such sites or resources.
You further acknowledge and agree that we shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such site or resource.
Feedback and correspondence
Should any Visitor to Our Sites respond with information including feedback data, such as questions, comments, suggestions or similar regarding the content of the published information, such correspondence shall be deemed to be non-confidential and we shall have no obligation of any kind with respect to such information and shall be free to reproduce, use, disclose or distribute such information to others without notice or limitation. In addition, we shall be free to use any ideas, concepts, know-how or techniques contained in such correspondence for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products incorporating such information.
Our liability in respect of reservations
Our Sites act as a booking engine and intermediary for the Property Owner(s) and Service Provider(s) concerned. For all reservations taken or made through Our Sites your contract will be with the Property Owner(s) and/or Service Provider(s) concerned. We are not a party to the agreement between you and the Property Owner(s) and/or Service Provider(s) and have no responsibility or liability to you in respect of the terms of that contract.
We recommend that you ensure that the terms and conditions of the Property Owner(s) and/or Service Provider(s) are to your satisfaction prior to booking because we do not warrant their contents.
Prices
We endeavour to ensure that all the prices for the accommodation premises and services listed on Our Sites are accurate; however occasionally changes and errors occur and we reserve the right to correct prices and other details in such circumstances. We reserve the right to amend the price of unsold arrangements at any time and correct errors in the prices of confirmed arrangements.
While our terms require that Property Owners and Service Providers display prices which are inclusive of all value added and other additional taxes and/or charges the price displayed is ultimately the responsibility of the Property Owner and/or Service Provider rather than ours. You acknowledge that we shall have not liability to you in respect of any attempt by a Property Owner and/or Service Provider to charge more on you at the point of payment as a supplement to the price displayed and your sole recourse in this regard will be against the Property Owner and/or Service Provider.
Any other prices advertised on Our Sites are provided for reference purposes only. These do not form part of any contract with you or a third party. Firm offers and final prices can only be confirmed by the third party concerned which you should consult using a respective link to that third party, where available.
Payment of reservations
Upon making a reservation, you agree to make a payment of 20% of the total sum to us.
On Our Sites the prices are advertised in CUC (Cuban Convertible Peso), however the payment amount will be charged in Euro, by converting the payment amount from its original currency to Euro.
The balance of the cost of any reservation is payable in cash to the Property Owner(s) and/or Service Provider(s) together with payment in respect of charges for any additional services subsequently contracted for with the Property Owner(s) and/or Service Provider(s) and, where applicable, payment of the any service charges and taxes specified in the terms and conditions of the Property Owner(s) and/or Service Provider(s).
The balance of the cost of any reservation will be payable upon arrival at the accommodation and/or the day the contracted service is being provided. If you do not make full payment on time, the Property Owner(s) and/or Service Provider(s) concerned may treat your reservation as cancelled by you and impose a cancellation charge.
Confirmation of your reservation
We communicate daily with our team in Cuba to provide you with up-to-date information about the accommodation premises and their availability, allowing you to make real-time bookings. Nevertheless, taking into account the quality of the Internet connection in Cuba and the fact that Internet is not widely available to Cubans, we cannot guarantee that the accommodation premise(s) you selected will be available.
Once we have received your reservation and the appropriate payments, we will,
a) subject to availability, issue an email reiterating your arrangements on behalf of the Property Owner(s) concerned. Please check this email carefully as soon as you receive it. Contact us immediately if any information appears to be incorrect or incomplete as it may not be possible to make changes later. As we act only as intermediary we will have no responsibility for any errors in any documentation except where those errors were made by us. Subject to this, we regret we cannot accept any liability if we are not notified of any inaccuracy in any document within 14 days of our sending it out.
b) verify availability of the accommodation premise(s) you selected. This process could last up to 48 hours. In the event the accommodation premise(s) is/are available, you will receive an email confirming your arrangements on behalf of the Property Owner(s) concerned. In the event the accomodation premise(s) is/are not available, you will be offered accommodation premises with similar characteristics. If you decide not to accept any of the alternatives we will reimburse the payment of 20% of the total sum and your reservation will be treated as cancelled.
A binding contract between you and the Property Owner(s) and/or Service Provider(s) concerned comes into existence when we send your confirmation email on the Property Owner(s) and/or Service Provider(s)’ behalf to you.
Special requests
If you have any special requests please advise us at the time of reservation. Neither we nor the Property Owner(s) and/or Service Provider(s) concerned can guarantee that they will be met. Further, if the Property Owner(s) and/or Service Provider(s) is unable to meet any such requests, neither we, nor they, will have any liability to you in this respect.
If you or any member of your party has any medical problem or disability which may affect your reservation, please advise us at the time of reservation so that we can advise as to the suitability of the chosen arrangements before we confirm your booking.
Cancellations and amendments to confirmed reservations by you
If you need to cancel or amend a confirmed reservation, the payment of 20% of the total sum will not be refunded.
Any changes to your reservation must be notified to us through the contact form on Our Sites (Contact Us). The reservation number(s) included on your confirmation should be quoted in all enquiries, cancellations or amendments to the reservation.
Cancellations and amendments to confirmed bookings by the Property Owner(s) and/or Service Provider(s) concerned
We will inform you as soon as reasonably possible if the Property Owner(s) and/or Service Provider(s) need(s) to make a significant change to your confirmed arrangements or to cancel them. We will also liaise between you and the Property Owner(s) and/or Service Provider(s) in relation to any alternative arrangements offered by the Property Owner(s) and/or Service Provider(s) but we will have no further liability to you.
Circumstances beyond our control
Except where otherwise expressly stated in these Terms, we cannot accept liability or pay any compensation where the performance or prompt performance of our obligations to you is prevented or affected by or you otherwise suffer any damage or loss as a result of "force majeure". In these Terms, "force majeure" means any event which we or the Property Owner(s) and/or Service Provider(s) in question could not, even with all due care, foresee or avoid. Such events may include war or threat of war, riot, civil strife, actual or threatened terrorist activity, industrial dispute, natural or nuclear disaster, adverse weather conditions, fire and all similar events outside our control.
Behaviour
You accept responsibility for any damage or loss caused by you or any member of your party. Full payment for any such damage or loss must be paid direct at the time to the Property Owner(s) and/or Service Provider(s) concerned. If you fail to do so, you will be responsible for meeting any claims subsequently made against us (together with our own and the other party’s full legal costs) as a result of your actions.
Complaints
If you have any complaints concerning any services we provide, you must inform us straight away in writing and in any event within 28 days of the end of any arrangements booked through us, using the contact form on Our Sites (Contact Us). We do not accept any liability if we are not so notified. Our maximum liability to you if we are found to have been at fault in relation to any service we provide (as opposed to any service provided by any property owner or service provider for whom we are not responsible) is limited to the payment of 20% of the total sum made to us in relation to the reservation in question.
Intellectual Property
REC7 S.L. owns all intellectual property in the design and layout of Our Sites. The names “casa hostal cuba” and “house hostel cuba” are Registered Trade Marks (R) of REC7 S.L., are used on Our Sites and the web site of REC7 S.L. and other marketing material, virtual and physical. All are property of REC7 S.L.. You may not make any written statement to indicate that you are associated with “casa hostal cuba” and/or “house hostel cuba”, without the prior agreement or permission of REC7 S.L..
Copyright (C) and International Intellectual Property Law
Intellectual Property law protects the information contained on Our Sites. Permission is given to view the material on Our Sites and save that information only for future personal non-commercial use/reference but you should not further copy, modify, use or distribute the information in any way unless you obtain written agreement from Our Sites.
WARNING
We actively monitor unauthorized use of the content of Our Sites online and prosecute instances where our intellectual property is being passed off and/or used without our authorization and in contravention of International Copyright Law.
Cookies, data protection act / use of Information
Our Sites do not compromise its Visitor’s personal information in any way. Further information on this topic can be viewed in our
Privacy Statement.
Limitation of Liability
By visiting Our Sites and making use of the information and services provided thereon, you expressly understand and agree that we will not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to:
a) Damages for loss of profits, goodwill, use, data, or other intangible losses, even if we have been advised of the possibility of such damages, resulting from the use or inability to use the information and services provided by us;
b) The cost of procurement of substitute goods and services and information resulting from any goods, services and information purchased or obtained through or from use of Our Sites;
c) Unauthorized access to, or alteration or corruption of, your transmissions or data;
d) Statements or conduct made by any third party on Our Sites; and
e) Any other matter relating the information and services provided by us.
Miscellaneous
a) These Terms, along with our
Privacy Statement, constitute the entire agreement between Visitors and us, and solely govern Visitors’ use of the information and services provided on Our Sites;
b) These Terms supersede any prior agreements between a Visitor in relation to Our Sites;
c) Visitors may be subject to additional terms and conditions that may apply upon visiting sites managed and/or owned by affiliates and third parties associated with Our Sites;
d) The Laws of Spain shall govern these Terms as if they were a contract wholly entered into and wholly performed within Spain;
e) Visitors and we agree to submit to the personal and exclusive jurisdiction of the court of first instance in Monforte de Lemos, Spain, in any matters relating to these Terms or use of Our Sites´ information and/or services;
f) To the extent that any provision of these Terms are found by any court or competent authority to be invalid, unlawful or unenforceable in any jurisdiction, that provision shall be deemed not to be a part of these Terms, it shall not affect the enforceability of the remainder of these Terms nor shall it affect the validity, lawfulness or enforceability of that provision in any other jurisdiction; and
g) Visitors agree that, regardless of any statute or law to the contrary, any claim or cause of action arising from the use of Our Sites or these Terms, such action shall be filed within one calendar year after such claim arises, or be forever expelled.